Eloquent Systems releases Mobile-Friendly WebGENCAT 7.1

Mobile DevicesThe major advancement in the Version 7.1 product line is the Mobile-Friendly access for all applications – archives, library, museum, records. Responsive design enables a single version to be used on all devices. It simply reformats the output to fit the viewing screen, making everything easy to read and navigate. Several customers who have already gone public with this release are very pleased with how easy it is to use and to personalize, providing a seamless interface to their website.

 August 22, 2016 – Vancouver, BC – Eloquent Systems Inc. is pleased to announce the release of Version 7.1 of the entire Eloquent product line. Select customers are already updated and enjoying many of the enhancements in this Mobile-Friendly version. The new release includes the WebGENCAT™ Platform as well as the four applications in the Eloquent WebSuiteEloquent Archives™, Eloquent Library™, Eloquent Museum™, and Eloquent Records™.

The applications get many of the new features automatically when WebGENCAT 7.1 is installed. The automatic features are designated with an (automatic) beside the write-ups below. Others features relate to custom tailoring, so require a change in the customer’s application configuration to be realized. Some relate to a separate module.

Enhancements for this release include the following:

Mobile-Friendly Access
The mobile-friendly public access is used in all four Eloquent applications. It is designed for everyone in the organization as well as the public, anyone searching for information from the database. It is easy to find the right items in the catalog. Digital objects can be rendered online and requests can easily be placed for physical items in storage.

The following diagram illustrates the flow for the new search. There are 3 main presentations: SEARCH –> BROWSE –> DETAIL. You can navigate to related data from each of them. They are all custom tailored to accommodate the customer’s data and digital content.

 The Mobile-Friendly version includes the following features/improvements:

  • Personalized – Users start searching on the Search page which is integrated with their website – the same header, footer, and links. The customer decides what prompts to use as access points, and writes meaningful help instructions for the user. Special Collections can be assembled and made available to the public. They can be replaced frequently to remain timely. HTML Lists present the standardized terminology (taxonomy) used in the database. A click on the term will present a browse of all related items.
  • Easy to Use – First-time users find the operation very intuitive if they have any Internet experience at all. They get precise results and easily navigate to related material. Familiar procedures are used to render the various types of digital content. They can save private lists for future use, request physical objects from storage, and share their findings with associates on social media. (automatic)
  • Special Collections – The database manager/librarian can promote any number of topical collections of material.  The researcher simply clicks an attractive picture/icon to get the browse of the resources. These featured collections can be replace frequently with more timely material, enticing the public to return frequently.
  • Digital Assets – The database is a catalog of items that are physical, or digital, or both. The digital content can be on the same server or anywhere on the Internet. It could be on sites such a YouTube. This version of Eloquent offers a fast rendering, usually streaming, of all types of digital assets. It can be seamless to the researcher, using standard Internet procedures. Media types include: audio, video, images, flipbooks, PDFs, large maps, and more. Any number of digital objects may be linked to each catalog/descriptive record. If the objects are images they are displayed in the browse list as well as on any detail display. Clicking an image on the browse will result in a gallery of all the images on the browse page. (automatic)
  • Browse Subjects/Authors – In addition to the other access points on the SEARCH page, the researcher can be given to alphabetic browse lists of the authorized terminology (the taxonomy) used to describe/catalog the items in the database. These HTML lists have an alphabetic index on top taking the user to the desired section of the list. Each term includes the count of items using the term and contains a link to a browse for all of them.
  • Saved Lists – The researcher can save items to a list for later viewing and processing. Any number of lists can be managed and saved on their device. These lists can be viewed at any time and sent to any number of processes such as e-mail and bibliographic reports with active links back into the database. (automatic)
  • Easy Paging – Search results are presented in pages of 50, 100, or 200 items (users choice). The pages are numbered so that it is easy to jump to any page. (automatic)
  • Related Material – Any item on a results browse list may be displayed in detail. The detail page usually contains several links to other related material such as items on the same topic or by the same creator. If the item is part of a hierarchy, links will take you up and down. (automatic)
  • Place Requests – A customer can provide the service of delivering physical items requested by users. The user requests them with an automatically populated e-mail or by posting a request into the database. This can be done one item at a time or by tagging a list of items and sending a single e-mail. In either case the request has accurate information taken directly from the database. (automatic)
  • View Status – If the loan/circulation module is fully implemented a researcher is told if copies of the item are available, and if not, when they are due back, and/or possibly who currently has them out. (automatic)
  • New Arrivals – The system supports the flagging of new material for the user’s convenience. This may be one of several “special collections” described above.
  • Reader Comments (Crowd Sourcing) – Researchers with member privileges can comment on the items in the database. These comments become part of the detail description and available to other users. By default they will require approval by the system moderator. (automatic)
  • Share on Social Media – It is easy for anyone finding interesting material in the database to share it with their contacts on LinkedIn, Facebook, and other social media, or simply forward it to someone by automatic e-mail. The “friend” will be taken directly to the item in the database and from there to the digital object. They are in the database, so can navigate to other related material and execute new searches. This is a great way to gain visibility for your holdings.(automatic)
  • Special Member Privileges – Some features of the system may be available only to registered members. The system permits the public to register themselves if they are not automatically members. Once approved by the moderator they can write to the database, leaving comments or tagging images/photographs with the names of people and places they happen to know. They may also maintain their own demographic data and view the status of their loans and requests. (additional module)
  • Web Form for E-mail – All applications have the option to send an e-mail populated with information found in the database. It may be to request a physical item from storage or to buy a copy of a photograph. This is now done with a web-form and does not require an interface to the user’s default e-mail system. (automatic)

Google Analytics Update
The latest version Google Analytics is now used to collect and display usage statistics. Customers get an idea of who is looking at their database and what materials get the most attention.

Hierarchy Management Performance
All customers have data that forms a hierarchical or tree structure. As researchers navigate up and down they get counts of the lower levels (children) before clicking into them. This version has a faster response time for this popular navigation feature. (automatic)

Historical Timeline
A new module used with the Eloquent Archives is valuable for customers wanting to promote the rich heritage of their community. It is an HTML publication featuring key events over the history of the community/organization. It is made up of pictures and text taken from their Eloquent Archives. Links in the timeline take the user back into the database for additional related material – digital content and metadata. The timeline is automatically re-publish periodically to remain current as more material is added. (additional module)

Data Migration Utilities
Our professional services team is always adding to the utilities used for massaging legacy data salvaged from various older systems. Customers are always pleased with our ability to organize it into a much more manageable format using these utilities. With the Eloquent software customers often become more aware of problems in their legacy data. In particular, most customers find that their old system did not control the use of terminology. It did not manage the taxonomy. We give them additional utilities for cleaning up these problems. The Eloquent software will eliminate future problems.

Various PDF & HTML reports
All applications come with a number of basic reports. In the process of implementing additional custom output for customers, we have assembled a large collection of additional reports. They can easily be custom tailored to suite new customers when their system is implemented.

Eloquent Blog
Several new blogs are published every month. Customer Quick Tips and Technical Topics make users more productive on any of the Eloquent applications. Case studies describe the interesting things other people are doing with the Eloquent software. All promotional material about the Eloquent software can be found on the Eloquent Website.

Eloquent Systems Interest Group (eSIG)
We continue to encourage Eloquent users to join the eSIG on LinkedIn. It is designed as an opportunity for Eloquent users to network with each other. They can discuss the software or any other topic in their profession. A lot of very creative and helpful ideas can be shared. You will find the group on LinkedIn. (This link should work if you are a LinkedIn member.)

Upgrade Process
Customers using the Eloquent Cloud have been using many of the new v7.1 features already.  Their systems were updated as soon as the features became available. You can test drive some of the public databases by going to our Client List Customers with the system installed on their own servers should contact the Eloquent Help Desk to arrange for an FTP download of the system along with instructions for installation. They may also ask for stand-by help during the installation. It usually takes less than a half hour. There is no cost.

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