Category Archives: Technical Topics

Reprise: Archives Collections Management Applications—the Buy versus Build Conundrum

Posted by: Merv Richter – Founder and Former CEO, Eloquent Systems

During my years leading Eloquent Systems (now a Lucidea company) and as a provider of collections management software for heritage institutions, I often spoke with my archives clients about the merits of buying purpose-built software rather than relying on a system built in-house—or going the open-source route. In my opinion, Lucidea speaks to that conundrum really well with this blog post.

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4 Major Elements of a Well-Designed Records Management System

iStock_000001499158_LargeToday records management involves so much more than just keeping track of folders and boxes. A modern Records Management System gives end users a single application for managing both paper and digital/electronic records—but the administrative requirements and purpose remain the same for all record types.

The two most important aspects of records management are: giving access to records for the people who need to see them, and managing the records life cycle so that they are in compliance with all government and enterprise regulations. “Information Governance” is Continue reading

Will your database survive the next cyber-attack?


Enterprise Content Management with Eloquent WebSuite

You can use free software to test your database, or to test the next software you may consider using. You could click to the SSL Server Test from Qualys SSL Labs. You will be prompted for the domain name of the database you wish to test. For example, you can test the security level of the Independence Seaport Museum database by entering for its domain name in the server test.

You can do the same for any of the public databases listed on the Eloquent Client List. Or, do the same for Continue reading

Eloquent Systems releases WebGENCAT Platform v8.1


The Eloquent WebSuite

The major enhancements in the Eloquent Version 8.1 product line are enjoyed by all applications – archives, library, museum, and records. Features include the most advanced online security in the industry, mobile-friendly features, and advanced Chinese language searching functions. It has already been installed for all customers in the Eloquent Cloud.

June 16, 2017 – Vancouver, BC – Eloquent Systems Inc. is pleased to announce the release of Version 8.1 of the entire Eloquent product line. The new release includes the WebGENCAT™ Platform as well as the four applications in the Eloquent WebSuite – Eloquent ArchivesEloquent LibraryEloquent Museum, and Eloquent Records.

The applications get many of the new features automatically when WebGENCAT v8.1 is installed. The automatic features are designated with an (automatic) beside the write-ups below. Others features relate to custom tailoring, so require a Continue reading

Do you need a Table of Contents for your Videos?

2015-03-13-01Everyone likes to use a Table of Content for books and reports. Why not provide them for your videos and audios:  conference presentations, oral history, council meetings, or any other long presentation?

People using the Eloquent WebSuite will soon have a Table of Contents for their Audios & Videos. Their public can already stream rather than wait for a lengthy download. Now they will be able to skip to the section that interests them rather than watch/listen to the entire publication.They can already use their favorite browser or any mobile device to render Continue reading

Navigating Hierarchical Structure

Using hierarchical structures make online databases easy to navigate; this video shows how easy they are to build.

A video recently posted on YouTube was published by an experienced knowledge professional now an adjunct university professor. She specializes in database structures and has a message for all knowledge professionals. She happens to use our Eloquent software and customers to illustrate her recommendations because she is familiar with them.

You will be surprised Continue reading

Your online Archives start with your Accessions

Why not let people know about all the accessions in your backlog? They may be happy to search through the boxes themselves.

This video recently posted on YouTube is a great mini-webinar about the accessioning process. It is presented by Maria Robinson, an experienced professional archivist, who is now an adjunct university professor. Maria recommends starting to build your online archives database as soon as they are accessioned. Do not forget about them in the backlog.

In the process of accessioning Continue reading

Special Handling of Images

Advertisers know the value of attractive images; what about your online database?

Pictures are more memorable than words and encourage your audience to discover more about you and your online database. The visual impact allows viewers to take in content in a much shorter amount of time. They are also more likely to share what they find with their “friends” on social media.

Even if your database is a catalogue of a million physical items in storage and not digitized, you can always digitize a few of the most interesting items to get public visibility. Once people are in the database Continue reading

Social Outreach to promote Your Holdings

 Going online may not be adequate; people have to find you!

– What are your outreach goals?
– How do you get your message out?
– How can you help your audience find you?

It is time to breathe new life into your efforts by including a social media approach to change your traditional public relations tactics. Using the social media puts your collection into a much wider public eye.

To get people to view, share, download, and request material, make sure they can find you and then give them instant gratification. Your website is a great start, Continue reading

Eloquent Cloud response is 3 times faster

Cloud's PhotoEveryone using the Eloquent Cloud to host their application has noticed a dramatic improvement in response time. Most searches are more than 3 times as fast, while some other functions are more than seven. This is partly because of new hardware in the Eloquent Cloud and partly because the system was upgraded to the latest release of the WebGENCAT Platform.

The technical team at Eloquent have worked hard to keep the Web-based software, first released in 2001, up-to-date with the latest technology. All access to the applications has always been with Continue reading